Customer Testimonials

Here are some testimonials from customers who have previously worked with us. We hope you find these interesting.

• Mrs Watson
• Mr Paul Tout
• E Jones
• Paul Maunders
• Mrs L Watson.
• Ian Hugh Robertson, Director, Castles UK (Mattresses) Ltd, Tockwith
• Oaks Properties, Newcastle
• Proprietor, Park Lets, Morpeth
• Director, Top Brass, London
• Martin Eaton, Source 7
• Mary Bell, Hall Manager, University of Sunderland
• Nikki Brown

Mrs Watson

Hello

I just thought I'd take the time to let you know how pleased I was with the service I received when I bought a bed from you in December. I needed a bed in a hurry for my daughter's birthday and the member of staff that I dealt with was Sharon Pearce. She kept in contact with me both by email and by phone on the day of the order and she made it happen. She really was very helpful and she deserves a pat on the back and a big thank you.

Regards

Mrs Watson

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Mr Paul Tout

Hi Sharon,
The bed slat frames arrived safely on Tuesday, were a perfect fit and nicely made. They have made a marked improvement to the level of comfort of the V- Spring mattress!
Many thanks
Regards
Paul Tout

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E Jones

Hi Sharon

I would just like to say a big thank you for your assistance in getting bed slats, from the checking existing stock to the prompt delivery and also the after sales service about how to adjust the slats (I think the follow up call came from Dave who was most helpful as well).

Its lovely when a person goes that extra mile and Bishops Beds certainly deserve the glowing references posted on the internet.

The day bed looks great and I am currently putting a document together for the guy who made the bed for his website and will make a special mention of your company for bed slats.

Thanks again.
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Paul Maunders

I have a bad habit of diving on to my bed, and unfortunately, most times I do this I end up snapping one of the wooden slats that supports the mattress. After I had snapped about 4 of them I thought I should order some replacements, but that turned out to be more difficult than I would have expected.

First I wrote to my bed’s manufacturer, Limelight beds. They completely ignored me! So then, I phoned Bedstar, which is the website where I ordered the bed from. They promised to send some replacement slats out free of charge, but they must have forgotten as none ever arrived.

So in the end, after a bit of searching around the web, I found a forum post where a lady called Wendy from Bishop Beds, had said that she could supply replacement wooden sprung slats. A quick call to them (Wendy even answered on a Sunday) and I found out that they sold the slats for £3 each, and if you order 10 you get free delivery.

I think this is a great example of how companies can use the Internet to get leads. Wendy has been pro-active with helping people answer their bed related queries on a forum, and now her company is going to get another sale as a reward for her efforts. OK so it’s only £30 this time, but I will definitely consider them next time I need a bed!

Great work Bishops Beds.
http://www.pyrosoft.co.uk/blog/2008/03/30/replacement-bed-slats/


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Mrs L Watson.

To whom it may concern.

I just wanted to take the time to express my thanks.I have recently ordered a memory foam mattress directly from your Peterlee warehouse. The sales assistant, (sorry I dont know her name) was very helpful and gave the impression that nothing would be too much trouble. She agreed to contact me the day before delivery, which she did do and delivery was duly arranged for the next day.

I cannot complain in any way other than my mattress is too comfortable, I dont want to get out of bed on a morning. !!

Please pass on my sincere thanks.
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Ian Hugh Robertson, Director, Castles UK (Mattresses) Ltd, Tockwith

'Our Company supply Furniture & Source 5 Commercial Residential Mattresses to most of the leading Boarding Schools throughout the UK. Thousands each year. Over the years we have used a number of Mattress Manufacturers including some very well known names. We have now settled on Bishops Beds as our Preferred supplier. They deliver a quality product on time and to the very exacting standards required by ourselves and our customers. Their Mattresses represent value for money. We could buy cheaper sub standard products but Bishops will not go down this road. I strongly recommend them to you.'

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Oaks Properties, Newcastle

'Having dealt with Bishops Beds for a number of years, I am more than happy with the products, delivery and after sales service I receive. I highly recommend this company.'
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Proprietor, Park Lets, Morpeth

I regularly receive divan beds from Bishops Beds for my student properties and am always pleasantly surprised at how efficient and helpful the staff are.'

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Director, Top Brass, London

As a reputable contract furniture supplier within the UK, I am very aware that the products I supply to my customers need to be of a high standard as well as arriving on time within schedule. This is why I choose Bishops Beds as my preferred supplier. They deliver a great product within very tight schedules and are very flexible.
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Martin Eaton, Source 7

I first sourced my contract bed requirements from Bishops Beds 3 years ago. To date I have received the most professional and personable service and recommend that prospective customers ditch their current supplier and contact Bishop Beds with the utmost confidence.


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Mary Bell, Hall Manager, University of Sunderland

The University of Sunderland has purchased replacement beds and mattresses from Bishops Beds for the past 4 years. We have found the goods to be competitively priced, of good quality, on time even when goods have been purchased at short notice. The staff are always more than helpful giving advice if needed.

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Nikki Brown

I would like to take this opportunity to thank both Sharon and Wendy for the excellent service they provided to myself recently. I would recommend Bishop's beds for sales and service!

Thanks again.
Nikki Brown - Northern Ireland
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